Children's Library Assistant
Monroeville Public Library Fund Monroeville Public Library Fund Monroeville, PA Monroeville, PA Part-time Part-time $15.
50 an hour $15.
50 an hour No calls or in-person visits, please.
Position is 25-29 hours per week at $15.
50/hr.
About us Monroeville Public Library Fund is a non-profit created to support the operation of the Monroeville Public Library, whose mission it is to enrich the lives of all community members by providing resources, opportunities, and connections.
The Monroeville Public Library Fund supports a creative, adaptive, forward-thinking, and customer-centered library.
The ideal candidate for this position will provide the highest quality customer service to all library patrons and visitors delivered with kindness, attention, and respect.
They will ensure that library materials are properly accounted for through the check-in/check-out process and by putting materials in their correct places.
Under supervision, they will develop and deliver some children's programs.
They will show appreciation towards patrons, enjoy going the extra mile, and embrace an openness to continuous development of customer service skills.
JOB TITLE:
Children's Library Assistant STATUS:
Part-time REPORTS TO:
Head of Children's Programs and Outreach PURPOSE:
Provides the highest quality customer service to all library patrons and visitors delivered with kindness, attention, and respect.
Ensures that library materials are properly accounted for through the check-in/check-out process and by putting materials in their correct places.
Under supervision, develops and delivers children's programs.
Shows appreciation towards patrons, enjoys going the extra mile, and embraces an openness to continuous development of customer service skills.
Essential Functions:
Interacts regularly with patrons, visitors, and other library staff members primarily to provide and/or receive information.
May handle sensitive patron issues including compliance with established library practices, complaints, and/or disruptions.
Escalates challenging issues to Librarian as appropriate.
Working with supervisor, develops and delivers children's programs to both internal and external audiences.
Determines theme and activities and prepares all supporting materials.
Coordinates all event details.
Checks materials in and out of the library.
Shelves materials in their proper location.
Pulls materials placed on hold by patrons or other libraries.
Checks out these materials and puts on the correct shelf for pick up or in the correct bin for shipment.
Checks in on-hold materials received from other libraries and puts in appropriate location for patron pick up.
Answers the phone and handles or directs the call.
Checks phone messages and handles the message or routes it to the correct staff member.
Checks materials to ensure that they are in the appropriate order and that shelves are neat and tidy.
- Participates in Library events and programs Refers unusual problems to supervisor.
Essential functions are those job duties that the position exists to perform, and not all activities, duties, or responsibilities that are required of the incumbent.
Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS:
Basic reading, writing, and math skills At least two years of experience working with children Excellent facilitation skills necessary to create and maintain a safe, open, and respectful environment Ability to handle all details necessary for successful event planning Ability to effectively communicate with patrons both in-person and by phone Ability to interact with a diverse population in a courteous manner, employing tact and diplomacy when dealing with challenging customer situations Attention to detail necessary to ensure that materials are properly tracked and shelved Ability to work independently and with initiative Ability to effectively prioritize tasks Ability and willingness to regularly travel to local community sites to deliver programs Pennsylvania State Police Criminal Record Check and Pennsylvania Child Abuse History Clearance PHYSICAL REQUIREMENTS:
This is not a sedentary (sit behind the desk) job.
- Ability to stand for extended periods of time Ability to frequently bend, twist, and stoop Ability to lift at least 30 pounds necessary to set up chairs, tables, and other equipment for programs and move boxes of materials Visual acuity necessary to read from a computer screen and accurately track materials Manual dexterity necessary to handle books, papers, files and type on a keyboard Hearing necessary to interact with staff, patrons and other shareholders Job Type:
Part-time Pay:
$15.
50 per hour
Benefits:
Flexible schedule Paid time off Professional development assistance Retirement plan Schedule:
8 hour shift Day shift Monday to Friday Night shift Weekends as needed Application Question(s):
What is the importance of the library in a community? What is the most important thing front line employees do in the library? Why would you like to work in a children's library? Education:
Associate (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
50 an hour $15.
50 an hour No calls or in-person visits, please.
Position is 25-29 hours per week at $15.
50/hr.
About us Monroeville Public Library Fund is a non-profit created to support the operation of the Monroeville Public Library, whose mission it is to enrich the lives of all community members by providing resources, opportunities, and connections.
The Monroeville Public Library Fund supports a creative, adaptive, forward-thinking, and customer-centered library.
The ideal candidate for this position will provide the highest quality customer service to all library patrons and visitors delivered with kindness, attention, and respect.
They will ensure that library materials are properly accounted for through the check-in/check-out process and by putting materials in their correct places.
Under supervision, they will develop and deliver some children's programs.
They will show appreciation towards patrons, enjoy going the extra mile, and embrace an openness to continuous development of customer service skills.
JOB TITLE:
Children's Library Assistant STATUS:
Part-time REPORTS TO:
Head of Children's Programs and Outreach PURPOSE:
Provides the highest quality customer service to all library patrons and visitors delivered with kindness, attention, and respect.
Ensures that library materials are properly accounted for through the check-in/check-out process and by putting materials in their correct places.
Under supervision, develops and delivers children's programs.
Shows appreciation towards patrons, enjoys going the extra mile, and embraces an openness to continuous development of customer service skills.
Essential Functions:
Interacts regularly with patrons, visitors, and other library staff members primarily to provide and/or receive information.
May handle sensitive patron issues including compliance with established library practices, complaints, and/or disruptions.
Escalates challenging issues to Librarian as appropriate.
Working with supervisor, develops and delivers children's programs to both internal and external audiences.
Determines theme and activities and prepares all supporting materials.
Coordinates all event details.
Checks materials in and out of the library.
Shelves materials in their proper location.
Pulls materials placed on hold by patrons or other libraries.
Checks out these materials and puts on the correct shelf for pick up or in the correct bin for shipment.
Checks in on-hold materials received from other libraries and puts in appropriate location for patron pick up.
Answers the phone and handles or directs the call.
Checks phone messages and handles the message or routes it to the correct staff member.
Checks materials to ensure that they are in the appropriate order and that shelves are neat and tidy.
- Participates in Library events and programs Refers unusual problems to supervisor.
Essential functions are those job duties that the position exists to perform, and not all activities, duties, or responsibilities that are required of the incumbent.
Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS:
Basic reading, writing, and math skills At least two years of experience working with children Excellent facilitation skills necessary to create and maintain a safe, open, and respectful environment Ability to handle all details necessary for successful event planning Ability to effectively communicate with patrons both in-person and by phone Ability to interact with a diverse population in a courteous manner, employing tact and diplomacy when dealing with challenging customer situations Attention to detail necessary to ensure that materials are properly tracked and shelved Ability to work independently and with initiative Ability to effectively prioritize tasks Ability and willingness to regularly travel to local community sites to deliver programs Pennsylvania State Police Criminal Record Check and Pennsylvania Child Abuse History Clearance PHYSICAL REQUIREMENTS:
This is not a sedentary (sit behind the desk) job.
- Ability to stand for extended periods of time Ability to frequently bend, twist, and stoop Ability to lift at least 30 pounds necessary to set up chairs, tables, and other equipment for programs and move boxes of materials Visual acuity necessary to read from a computer screen and accurately track materials Manual dexterity necessary to handle books, papers, files and type on a keyboard Hearing necessary to interact with staff, patrons and other shareholders Job Type:
Part-time Pay:
$15.
50 per hour
Benefits:
Flexible schedule Paid time off Professional development assistance Retirement plan Schedule:
8 hour shift Day shift Monday to Friday Night shift Weekends as needed Application Question(s):
What is the importance of the library in a community? What is the most important thing front line employees do in the library? Why would you like to work in a children's library? Education:
Associate (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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